GCE products carry a one year warranty and have a very long service life. However at GCE we understand how important the high availability of gas is for our customers, in everything from healthcare to laboratories and for industrial applications.
High quality repairs and regular maintenance is a prerequisite for a long and safe operation. Within our Germany based Service Center in Fulda and through our authorized service partner companies we provide a range of aftersales services designed to support the product through its complete life.
If you require a quote for Training or Servicing /Repair please contact our Repair Coordinators or Authorized Service Companies who will be more than pleased to provide assistance:
Customer Returns Form High Purity.pdf
It is an essential requirement to use the “Customer Returns Form High Purity” when sending back specialty gas units.
In case you have any problems, please don´t hesitate to contact one of these persons for your area
Contact for postcode-areas 01-29
Phone: +49 (0)661 8393-79
Contact for postcode-areas 30-59
Phone: +49 (0)661 8393-59
Contact for postcode-areas 60-99
Phone: +49 (0)661 8393-55
Repair Coordinator Industrial (Autogen, Cutting & Welding)
Telephone: +49 (0)661 8393-62
Repair Coordinator Medical (Zen-O & Zen-O lite O2-concentrators)
Telephone: +49 (0)661 8393-44
All other medical products
Kullmed GmbH, Autorisierter GCE Service Betrieb
Telephone: +49 (0)661 919973