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GCE products carry a one year warranty and have a very long service life. However at GCE we understand how important the high availability of gas is for our customers, in everything from healthcare to laboratories and for industrial applications.

High quality repairs and regular maintenance is a prerequisite for a long and safe operation. Within our Germany based Service Center in Fulda and through our authorized service partner companies we provide a range of aftersales services designed to support the product through its complete life.

If you require a quote for Training or Servicing /Repair please contact our Repair Coordinators or Authorized Service Companies who will be more than pleased to provide assistance:


INDUSTRIAL

Repair Coordinator Industrial (Autogen, Cutting & Welding)
Uwe Löhr
Telephone: +49 (0)661 8393-62
E-mail: Uwe.Loehr@gcegroup.com


MEDICAL

Repair Coordinator Medical (Zen-O O2-concentrators)
Stefan Langer
Telephone: +49 (0)661 8393-44
E-mail: Stefan.Langer@gcegroup.com

All other medical products
Kullmed GmbH, Autorisierter GCE Service Betrieb
Telephone: +49 (0)661 919973
E-mail: info@kullmed.de

Customer Returns Form Medical.pdf 


HIGH PURITY
Contact for postcode-areas 01-19 / 50-79
Mike Litz
Phone: +49 (0)661 8393-33
E-mail:
mike.litz@gcegroup.com

Contact for postcode-areas 20-49
Kai-Uwe Rupp
Phone: +49 (0)661 8393-59
E-mail:
kai-uwe.rupp@gcegroup.com

Contact for postcode-areas 80-99
Christian Fritz
Phone: +49 (0)661 8393-55
E-mail:
christian.fritz@gcegroup.com

Customer Returns Form High Purity.pdf

Please note:
It is an essential requirement to use the “Customer Returns Form High Purity” when sending back specialty gas units.