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Home » Customer Service » Service and Repairs

GCE products carry a one year warranty and have a very long service life. However at GCE we understand how important the high availability of gas is for our customers, in everything from healthcare to laboratories and for industrial applications.

High quality repairs and regular maintenance is a prerequisite for a long and safe operation. Within our Germany based Service Center in Fulda and through our authorized service partner companies we provide a range of aftersales services designed to support the product through its complete life.

If you require a quote for Training or Servicing /Repair please contact our Repair Coordinators or Authorized Service Companies who will be more than pleased to provide assistance:

Customer Returns Form High Purity.pdf
Please note:
It is an essential requirement to use the “Customer Returns Form High Purity” when sending back specialty gas units.

In case you have any problems, please don´t hesitate to contact one of these persons for your area

Contact for postcode-areas 01-29
Christoph Hergenröder
Phone: +49 (0)661 8393-79
E-mail: christoph.hergenroeder@gcegroup.com

Contact for postcode-areas 30-59
Kai-Uwe Rupp
Phone: +49 (0)661 8393-59
E-mail: kai-uwe.rupp@gcegroup.com

Contact for postcode-areas 60-99
Christian Fritz
Phone: +49 (0)661 8393-55
E-mail: christian.fritz@gcegroup.com


Repair Coordinator Industrial (Autogen, Cutting & Welding)
Uwe Löhr
Telephone: +49 (0)661 8393-62
E-mail: Uwe.Loehr@gcegroup.com


Repair Coordinator Medical (Zen-O & Zen-O lite O2-concentrators)
Stefan Langer
Telephone: +49 (0)661 8393-44
E-mail: Stefan.Langer@gcegroup.com

All other medical products
Kullmed GmbH, Autorisierter GCE Service Betrieb
Telephone: +49 (0)661 919973
E-mail: info@kullmed.de

Customer Returns Form Medical.pdf